A warranty exchange is advisable when the SMART Check test fails. A failure in this test is called a "SMART Trip" and is a near term prediction of failure. (Self-Monitoring, Analysis, and Reporting Technology) log, which is maintained by the drive during its normal operation, to quickly determine if the drive has previously encountered issues. Select the test you would like to performon the selected drives Basic Tests The menus provide an array of diagnostic tests.
Seagate serialnumbers are alphanumeric and eight characters long. Seagate model numbers begin with the letters "ST". Make sure to choose the correct drive! Theselected drives will be highlighted in green.This screen also displays information about the drives such as the Model Number andSerial Number. If your system fails to boot, see the Troubleshootingsection #5 later in this file.Īfter SeaTools loads, the Drive List will show different storage devices in your system.Select the drives you would like to test.
The system willboot to the Linux operating system. Insert the SeaTools USB device and reboot or power on your computer. Do not remove the SeaTools USB device while the tests are running.
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